Not TodayLegal
Contact & Grievance Redressal
Last updated: August 5, 2026
Publisher
- Legal name
- Nikhil Nelson
- Constitution
- Sole proprietorship
- Trade name
- Streamline
- GSTIN
- 32CDAPN1142D1ZC
- Principal place of business
- 22/2917/1, Chettivelikakath House, Kazhutumuttu, Thoppumpady, Kochi, Ernakulam, Kerala 682005, India
- founder@nikhilnelson.com
- Product
- Not Today (Android), distributed through Google Play
Grievance Officer
The officer below handles complaints about the app, these policies, and the handling of personal data, as contemplated by the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
- Name
- Nikhil Nelson
- Designation
- Grievance Officer (proprietor)
- founder@nikhilnelson.com
- Postal address
- As given under Publisher above
How we respond
- We acknowledge a grievance within 48 hours of receiving it.
- We aim to resolve it within 30 days of receipt, and sooner where we can.
- Helpful details: your device model, Android version, app version, what you expected, and what happened. For a purchase issue, include the Google Play order number.
- Please leave out health information. We do not need it and cannot store it.
What we can and cannot do
We can investigate app faults, answer questions about these policies, explain how to erase your data, help with a “Remove ads forever” entitlement or restore problem, and answer questions about advertising consent.
We cannot recover or restore your local data, because we never receive it. We cannot charge or refund your payment method directly — Google Play processes payments, so a refund is executed by Google. We cannot provide medical advice, counselling, diagnosis, or emergency assistance; see the Medical Disclaimer.
If you are not satisfied
If our response does not resolve your complaint, you keep every remedy the law gives you. Users in India may approach the appropriate consumer commission under the Consumer Protection Act, 2019, or India's National Consumer Helpline. Data protection complaints may be raised with the competent authority under applicable law. Users elsewhere may contact their local consumer or data protection authority.
Purchases and refunds
Billing questions are covered on the Refunds & Cancellations page.